Exchange Policy :
– The exchange query must be raised within 2 days from the date you received the parcel.
– The product(s) must be in their original condition, unused and unwashed, with all tags and labels intact.
– Reverse pickup will be arranged by us once the query is raised.
– Shipping charges are not applicable in case of exchange
– The order once exchanged will not be eligible for exchange/ return again.
– The exchange order will be shipped within 2 working days of receiving the returned packet.
PRODUCTS FROM LOVE DESPITE COLLECTION ARE NOT ELIGIBLE FOR RETURN/EXCHANGE
Refund Policy :
– The return query must be raised within 2 days from the date you received the parcel.
– The product(s) must be in their original condition, unused and unwashed, with all tags and labels intact.
– Refunds will be processed through the original mode of payment.
– The refund will be initiated within 3-5 working days of receiving the returned packet.
– Shipping charges of Rs.300 will be applicable for return.
Return & Replacement is not possible for International Orders
ITEMS ON SALE AND ITEMS BOUGHT IN STORE/EXHIBITIONS ARE NOT ELIGIBLE FOR RETURN/EXCHANGE ONLINE